FAQs
Thread Armours creates premium cosplay-inspired costumes and accessories designed for conventions, events, photoshoots, and collectors.
We have a specific size chart for our costumes. However, most of our costumes are made to order, allowing us to focus on quality, fit, and craftsmanship.
📏 Sizing & Fit
Check the relevant Men’s or Women’s Size Chart before placing your order. For the best fit, carefully compare your measurements with the chart.
Yes. Custom sizing may be available for selected products. Contact us through Thread Armours chat or email orders@threadarmours.com with your measurements or fill out custom sizing chart on specific product.
If your measurements fall between sizes, contact us before ordering so we can help you choose the most suitable option.
🧵 Customization
Selected costumes can be customized. Contact us before or after placing your order to discuss available customization options.
Send your measurements through Thread Armours chat or email orders@threadarmours.com. Our design team will review them and confirm the production details.
🛒 Ordering
Select your size using the appropriate size chart, add the product to your cart, and complete your order securely through Shopify checkout.
Because our costumes are made to order, contact us as soon as possible if you need to request a change. Changes may not be possible once production has started.
🚚 Production & Shipping
Production times vary by costume and customization. Your production timeline will be confirmed after your order is reviewed.
Yes. Thread Armours offers international shipping to selected destinations.
Once your order ships, you'll receive tracking information when available.
↩️ Returns & Issues
Because Thread Armours costumes are made to order, we do not accept returns or exchanges for change of mind or sizing errors. Please review the size chart carefully before ordering.
What if my item arrives damaged or defective?
🛡️ Quality
We focus on craftsmanship, detailed designs, quality materials, comfortable construction, and character-inspired aesthetics—creating costumes made to be worn, not just displayed.
Our support team is here to help. For questions about orders, products, sizing, or assistance, contact us at support@threadarmours.com. You can also reach us through the Thread Armours chat on our website.